Privacy Policy
Last Updated: September 12th, 2025
Medipaths ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website, services, and Medipaths AI assistant.
1. Information We Collect
We may collect the following types of information when you interact with Medipaths:
Personal Information
- Name, email address, phone number, nationality, and language preference
- Health-related details you choose to share when inquiring about treatments
- Payment or billing details (if applicable)
Usage Information
- IP address, device type, browser, operating system
- Pages visited, search queries, time spent on the platform
- Interactions with Medipaths AI assistant
Provider Information
- Clinic, hospital, and doctor details submitted for listing or verification
2. How We Use Your Information
We use the information we collect to:
- Provide and improve our services, including treatment search, provider matching, and AI assistance
- Respond to your inquiries and connect you with healthcare providers
- Facilitate appointment scheduling and coordination with providers
- Enhance website performance and user experience
- Conduct research, analytics, and quality assurance
- Comply with legal obligations and regulatory requirements
3. Sharing of Information
We do not sell or profit from patient data. Your information may only be shared in the following cases:
With Providers
When you submit an inquiry, we may share relevant details with your selected healthcare provider to coordinate care.
With Service Partners
Trusted third parties that help us operate our platform (hosting, translation, communication tools).
For Legal Reasons
If required by law, regulation, or court order.
4. Data Security
We implement industry-standard security measures to protect your data, including encryption, access controls, and secure servers. However, no system is completely secure, and we cannot guarantee absolute protection.
5. International Data Transfers
As Medipaths serves patients worldwide, your data may be transferred and stored in countries outside your residence. We ensure appropriate safeguards are in place to protect your information.
6. Your Rights
Depending on your location, you may have the right to:
- Access, correct, or delete your personal information
- Restrict or object to certain processing activities
- Withdraw consent at any time
- Request a copy of your data in a portable format
To exercise these rights, please contact us at:medipathskr@gmail.com
7. Data Retention
We retain your information only to provide services, comply with legal obligations, or resolve disputes.
8. Children's Privacy
Medipaths is not directed at children under 18. We do not knowingly collect personal information from minors.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a new "Last Updated" date.
10. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
Email:medipathskr@gmail.com